Privacy Policy

Last updated: 1 September 2026. This privacy policy applies to the Orqaventol platform operated by Orqaventol Ltd, 12 Finsbury Square, London, EC2A 1AS, United Kingdom.

1. Who We Are

Orqaventol Ltd ("Orqaventol", "we", "us", "our") operates the digital platform accessible at orqaventol.uk. We are the data controller for information collected through this platform and the associated contact channels.

2. Information We Collect

When you interact with the Orqaventol platform or contact our support team, we may collect the following types of information:

Name and email address provided through access request forms or contact submissions.
The content of messages or queries you send to the support team.
Data sets you submit to the platform for analysis, as part of your use of the platform's features.
Technical information collected automatically, such as browser type, device type and pages visited, used only for platform maintenance and security purposes.

3. How We Use Your Information

Orqaventol uses the information collected for the following purposes:

To review and respond to access requests submitted through the contact form.
To provide the platform's data analysis and automated insight services to approved users.
To communicate with you about your account, your requests or platform updates.
To maintain the security and integrity of the platform.
To comply with applicable legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases under applicable data protection law: performance of a contract or pre-contractual steps (for access request processing and platform use); our legitimate interests in operating and improving the platform; and compliance with legal obligations.

5. Data Sharing

Orqaventol does not sell, rent or trade your personal information. We may share information with trusted service providers who assist us in operating the platform, subject to confidentiality obligations. We will disclose information where required by law.

6. Data Retention

We retain personal information for as long as is necessary to fulfil the purposes described in this policy, or as required by law. Access request data is retained for a reasonable period after the request is resolved. You may contact us to request deletion of your information.

7. Your Rights

You have the right to request access to, correction of or deletion of your personal data held by Orqaventol. You also have the right to object to processing and to request restriction of processing in certain circumstances. To exercise these rights, contact us at [email protected] or by post at 12 Finsbury Square, London, EC2A 1AS, United Kingdom.

8. Cookies and Tracking

The Orqaventol website uses only essential technical processes to maintain platform functionality. No third-party advertising trackers are used. We do not use persistent profiling cookies.

9. Security

We take reasonable technical and organisational measures to protect the information held on the Orqaventol platform from unauthorised access, disclosure or loss. Access to personal data is restricted to authorised personnel only.

10. Changes to This Policy

We may update this privacy policy from time to time. The most recent version will always be available on this page. Significant changes will be communicated to active platform users through the dashboard notification system.

11. Contact

For any questions about this privacy policy or your personal data, contact the Orqaventol team:

Email: [email protected]
Phone: +44 20 3908 1742
Post: Orqaventol Ltd, 12 Finsbury Square, London, EC2A 1AS, United Kingdom